Sometimes an off-campus student clicks on a library database and receives an error message.
Don’t panic! This is a known issue with a simple workaround.
Some students are not authenticated for the databases on our network, even though they are correctly and currently enrolled. BUT if a student logs in to the main Virginia Community College Portal one time, they will be recognized and will be able to login to MyReynolds as usual, and every time afterwards.
So…here’s the fix.
While off campus, navigate to the main portal for Virginia’s Community Colleges.
Ebook Library (EBL) is the newest resource from our VIVA membership (Virtual Library of Virginia). JSRCC partners together Virginia’s public (and some private) institutions for more purchasing power. This new collection model, called “demand‐driven acquisitions,” allows patrons to choose what books are purchased.